"I am in the verge of just giving up on your company.

My Xbox 360 ELITE's last dying breaths took away the like scrap of hope I had in you, Microsoft. Your treatment to clients in beyond disgusting - it's inhuman. My desire now is to simply sell every Xbox 360 product I own.

This company, for me, is the symbol of everything that is wrong with games today. How can you insert into the market a product with such an absurd defect and after two whole years, not do anything to discover and remedy this problem. No, your new 360 models don't guarantee a problem free future. No, your suggestion of sending my system abroad for repairs is preposterous. No, paying two hundred and eighty dollars for a stripped down Arcade unit is not a solution.

Even if I manage to get my funds back from this disastrous purchase and invest in a new machine, I'll always be worried every time I press the 'on' switch. I'm just tired. And mad. Hell of mad. I would utter two short words for you that pretty much sum my feelings at the moment, but I know it would be pointless. I know this company simply does not care. You just want my money in your pockets.

As I said before, I'm in the verge of giving up, and if I do, mark my words, I won't be coming back.

Use your imagination regarding the two words I'd utter to you right now, it's my little gift to you.

Signed,
E.A.R"