dtoast

@chunker_butt: The engineering manager created a ticket and is trying to replicate it.

I just met with the senior product manager and my manager about Giant Bomb's ongoing videos. They thought they had a lot of it fixed which I let them to some extent that was true both internally(their fixes) and externally(the community's workaround) but with the new cookie stuff it is coming back up. So he(the product manager)said that they could turn a switch(hopefully tomorrow but I'll follow up with him and know for certain then) that was causing a lot of load/playing issues that were caused because of the past and current issues(double unneeded authentication).

Regarding some of the more maintenance stuff download issues, a couple of episode issues, etc his team is opening their scope to cover that and get it on the pipeline. Some of them are quick fixes(episode issues) and some are more full feature requests like the timestamps.

The engineers did just release a new update so it should be working.

Asking an engineer.

Weird that I never saw this ping but let me send this to the engineers.

@chucktowski: Hey there, you can submit a ticket here https://giantbombhelp.zendesk.com/hc/en-us/requests/new . I'll probably ask a couple more questions and then can make a new priority engineering ticket.

@chucktowski: What browser? Could you please send in a support ticket with more details.

@kairoun: Hey there, could you please send in a ticket about this if you haven't already?

It should be fixed now from my understanding/view but I'll ping the team again just in-case.

Pinged the product manager and engineering manager.