dtoast's profile

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dtoast posted a message in the forum topic Cookies reseting. on the Bug Reporting board Apr 18, 8:41am

@orwellhuxzam said:I'm getting the same issue. It seems like the cookie settings aren't sticking.The engineers did just release a new update so it should be working.

dtoast posted a message in the forum topic Some games don't seem to have an image property coming through in the API. on the API Developers board Apr 9, 12:07pm

Asking an engineer.

dtoast posted a message in the forum topic Some games don't seem to have an image property coming through in the API.. on the Bug Reporting board Apr 9, 12:07pm

Weird that I never saw this ping but let me send this to the engineers.

dtoast posted a message in the forum topic Old videos just playing a black screen?. on the Bug Reporting board Mar 26, 7:49am

@chucktowski: Hey there, you can submit a ticket here https://giantbombhelp.zendesk.com/hc/en-us/requests/new . I'll probably ask a couple more questions and then can make a new priority engineering t...

dtoast posted a message in the forum topic Old videos just playing a black screen?. on the Bug Reporting board Mar 18, 12:58pm

@chucktowski: What browser? Could you please send in a support ticket with more details.

dtoast posted a message in the forum topic The Community Spotlight 2024.03.16. on the General Discussion board Mar 18, 10:54am

@kairoun: Hey there, could you please send in a ticket about this if you haven't already?

dtoast posted a message in the forum topic Bombcast 27/2. on the Bug Reporting board Feb 28, 10:16am

It should be fixed now from my understanding/view but I'll ping the team again just in-case.

dtoast posted a message in the forum topic Blight Club Mike Miquanchi Episode 4 not available for download. on the Bug Reporting board Feb 22, 8:12am

Pinged the product manager and engineering manager.

dtoast posted a message in the forum topic Can I have a new API key generated?. on the API Developers board Feb 7, 3:03pm

Just as an update, they're still looking into this. But I'll mention it again in-case.

dtoast posted a message in the forum topic Can I have a new API key generated?. on the API Developers board Feb 2, 8:54am

@calvinball: They can't seem to find any logs for that key but are investigating.

dtoast posted a message in the forum topic Premium podcast feeds redirect to ad versions?. on the Bug Reporting board Jan 16, 9:10am

@nikyuningen: This isn't accurate but thank you for the feedback! I do understand the frustration.

dtoast posted a message in the forum topic New video player rolling out today. on the Bug Reporting board Jan 9, 10:26am

I messaged here, on the GB discord, and replied directly to any support tickets. I do have meetings where I'm constantly bringing up the video issues. it was planning on being done in the last quarte...

dtoast posted a message in the forum topic Store support. on the General Discussion board Jan 5, 3:48pm

@ziegfredzsm:Replied via support ticket.

dtoast posted a message in the forum topic Store support. on the General Discussion board Jan 2, 4:08pm

Most of the staff was out on holiday break. I'm happy to look directly if you can provide a ticket number. Otherwise, I'll get to it in due order.

dtoast posted a message in the forum topic Using GB on a phone is miserable. on the Bug Reporting board Nov 29, 10:13am

If you all reports ad you don't like because of the content or how they're displaying and provide screenshots I can send it over to the ads team.

dtoast posted a message in the forum topic Why are there ads in the Premium Podcast feeds. on the General Discussion board Nov 28, 9:06am

@baltimore Your permissions are fine. The engineering manager made a P2 ticket, meaning it'll get looked at right away. If you reach out via the support desk(https://giantbombhelp.zendesk.com/hc/en-us...

dtoast posted a message in the forum topic Why are there ads in the Premium Podcast feeds. on the General Discussion board Nov 27, 11:07am

Thanks for the ping. I'll check out your account and ping it to the engineers if needed. I'll post in this thread what ends up happening.

dtoast posted a message in the forum topic Premium podcast feeds redirect to ad versions?. on the Bug Reporting board Nov 7, 9:14am

@carpens:I believe you already emailed the support system and I responded. But I completely genuinely understand the frustration. The team is aware of the issues, the product manager is aware of the i...

dtoast posted a message in the forum topic That Block button.... on the Bug Reporting board Oct 27, 9:29am

Can you please clarify the request?

dtoast posted a message in the forum topic Old Podcasts No Longer in RSS Feed. on the Bug Reporting board Oct 23, 3:20pm

@zombiepie: Thanks!

dtoast

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