Sorry if anyone felt like we were trying to cover anything up or sweeping anything under the rug - part of the issue is that part of this communication has to be coordinated with CBS legal and PR when things like this happen. This entire thread exists because I was trying to ensure that everyone knew that we had no reason to believe that any user's personal information was compromised - I threw it up very late at night without checking with anyone at CBSi. We're still looking into everything that happened and will try to communicate better in the future if this kind of thing happens again.
For the moment, hopefully you don't feel like we've been uncommunicative in this matter - if you do, I apologize, and we'll try to be more agile in the future. But, as I said, there's some legal stuff involved and I need to get some guidance on that before we really start talking about what happened. Again, there's absolutely no reason to believe that anyone's passwords, billing, email addresses, or account information was accessed. If that had happened, I would rather tell you guys immediately and risk whatever personal consequences there were rather than wait for someone to approve my wording. The only reason I wasn't screaming at you guys to change all your passwords was because we are almost entirely certain that none of your information was affected by this in any way.
I wish I could get into more detail, but again, some of this involves entities well above my pay grade. We'll try to do a post-mortem on this when we're sure that talking about it won't put the site at more risk.
If anyone has any issues with the above, please let me know. I'll check back in on this thread tomorrow, or you can reach me via PM or matthew.rorie@cbsinteractive.com. (I haven't been able to get back to all my PMs today, but I will get back to everyone eventually!)
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