That is shit, luckily nothing happened to my precious beer, but if it did, I would have probably gotten very angry and done nothing about it,  
 
 
I am not the angry letter type person, I just let it stew and fester until I get my revenge. 
 
If you are apart of the much hated FB then join the group I just created, Whenever I buy a box of beer, I am paranoid that the handle will break. 
Has it ever happened to you?