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Admiral Steven Hackett is the commanding officer of the fifth fleet and an admiral in the Alliance Navy. During the events of Mass Effect, he gives Commander Shepard optional assignments related to the Systems Alliance. He is stationed at Arcturus Station.
A brilliant leader and tactical genius, Turian Primarch Adrien Victus is a crucial ally to Commander Shepard in the Reaper War.
Dr. Amanda Kenson is a human scientist most famous for her discoveries around the origin of the Mass Relays.
A matter-of-fact Asari detective policing the city of Illium in Mass Effect 2.
The daughter of Dr. Garret Bryson.
Aria is the owner of Afterlife, a Nightclub on Omega. She is also a very powerful figure on the installation in the Asteroid, having many sources of information, resources and guards.
An unorthodox human C-Sec officer. He is voiced by Michael Hogan.
A blunt, no nonsense marine, Gunnery Chief Ashley Williams is one of the first squadmates who joins the crew in Mass Effect. She remains with Commander Shepard potentially throughout the game, and if pursued, can be a male Commander Shepard's love interest.
A member of the Special Tasks Group assigned to Virmire. He leads the charge against Saren's base of operations.
Chellick is a C-Sec detective, and a former coworker to Garrus.
Conrad Verner is a huge fan of Commander Shepard. He can be found in the Upper Markets of the Wards in Mass Effect 1 and returns in Mass Effect 2 wearing replica N7 armor and can be found in a bar on Illium.
Eager to fight, Jenkins became an early casualty of the war with the Geth. He was killed in action while moving from one cover position to another in the initial assault on Eden Prime.
Dalatrass Linron is the leader of the Salarian Union in 2186. Described as a "queen bee" of Sur'Kesh's wealthiest bloodline, she retained her position by a narrow margin in a recent election to determine the leadership of the Linron bloodline.
Former Captain of the Normandy and possibly the human representative on the Citadel council. He is voiced by the actor Keith David
David Archer is Dr. Gavin Archer’s autistic brother.
Diana is a Systems Alliance reporter and a new addition to the Mass Effect franchise.
Ambassador Donnel Udina is a human diplomat stationed on the Citadel. He thinks humans deserve more consideration in running galactic affairs.
Dr. Chakwas is the Chief medical officer of the Normandy in Mass Effect 1, 2, and 3. She is very polite and exhibits a mother-like attitude towards the crew.
EDI (Enhanced Defense Intelligence)is the on-board AI of the SSV Normandy SR2. It assists the helmsman in piloting the ship and relays information to the crew.
"Eve" is a character in Mass Effect 3. She is the only survivor of Maelon's experiments to cure the genophage.
Victim of the Shadow Broker and Liara T'Soni's friend, he was crucial in saving Commander Shepard's body from the Collectors.
Gabby is introduced as a Cerberus engineer in Mass Effect 2 and defects to the Alliance in Mass Effect 3.
Garrus Vakarian is a Turian Agent and member of C-Sec. He is a possible squad member in all three Mass Effect games.
A side character in both Mass Effect 1 and 2 who implores Commander Shepard to assist her with undercover work.
A Krogan who joins Commander Shepard's team in Mass Effect 2. He is younger than Wrex, but just as aggressive if not more. In his debut trailer he was seen charging the enemy similar to the Krogan warlords in the original game.
An elcor merchant running 'Harrot's Emporium,' on Omega in Mass Effect 2.
A powerful biotic, Subject Zero is one of the new crew members for Mass Effect 2. Shepard first encounters her on the prison ship Purgatory.
A Vanguard in the Alliance Navy, Jacob Taylor is one of the few survivors of the Eden Prime massacre. He is the main protagonist of the iPhone game Mass Effect: Galaxy, and is a member of Shepard's squad in Mass Effect 2.
James Vega is a new addition to Shepard's team in Mass Effect 3.
Javik is a Prothean who narrowly survived the annihilation of his race. In his time, he was the embodiment of "Vengeance."
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