@NS1126 said:
I got hacked this morning. I am a level 60 monk in Inferno Act 2, just beyond Maghda. All my stuff is gone (gems, 3 equip sets - MF, damage/hp, resistance set - and all my cash). They even cleared out all the sold stuff from my AH.
I submitted a ticket 8 hours ago and have no reply yet. The status of the ticket is open. I have added an authenticator now that this has happened.
However, Blizzard supposedly only does character rollbacks twice. Assuming they agree that I was hacked, they will rollback to a previously saved state. However, I should not have this count as one of my two chances since this is not my fault.
I ran AVG and Spybot S&D on both of my computers and got an all clear flag from both. Also, Blizzard CS is pretty lax in their reply times.
Try running Microsoft Security Essentials. I know a guy who was insistent that it wasn't his fault and he was not infected at all, and after running MSE, his third virus scanner, he found out he was actually infected with a dangerous rootkit. Most likely, you have been infected by something, somehow. Running one virus scanner and one spyware detector isn't going to completely protect you.
edit: Run avast for good measure, too. Basically, if my account was compromised, whether not not it was my fault, I'd run every virus scanner under the sun.
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