@CosmicQueso said:
@Perrin said:
Not sure it's hypocrisy to show more sympathy to a two man development team than to a huge multinational corporation. If anything that's being an understanding human being rather than a maths crunching robot...
Neither deserves sympathy. Both are businesses competing for customer dollars. The customer has the right to cut Fish slack if they choose, but that doesn't mean everyone needs to.
I never said he deserved it I just said that showing it would be a sign that you can see the difference between the work of a small group of people lacking the support and resources of a large corporation. I don't think there's anything unreasonable or hypocritical to cut someone some slack on a personal project they've worked on for five years. Sure the bigger games are made by people too but they're huge teams led by financial imperatives and I have a had time connecting with that form of game development. For me though as a person, someone says to me I've made this game, it's something meaningful to me I can connect with that. I can show them some sympathy when things are not going smoothly. Because it's like one or two dudes and I can relate with them. Shame you see it in such a cold relationship of customer and supplier. This is maths robot thing I was talking about.
@CosmicQueso said:
@Perrin said:
However if you want to play the business game and say he made certain business decisions and now he has to stick by them. Well that's exactly what he's doing here.
No, he's not. He's not saying "I take responsibility for this. I apologize to you, my customer, and promise it will never happen again. And to make good I will..." He's saying that Microsoft is the bad guy, that there's nothing he can do and that he's a victim, after he's collected all his money from people who bought Fez. Big difference.
Once again you've countered with something I didn't say. I wasn't talking about who takes responsibility, and let's just get our heads on straight here we're still talking about a bug you and most players will never see. Your maths robot opinion was that he made a business call moving to Micrososft and i'm just countering that he's equally made a business decision in not patching.
@CosmicQueso said:
@Perrin said:
Ultimately most of the people up in arms about this aren't affected by this. It only affects the people who played the shit out of it and love the game dearly. The people complaining are the usual internet outrage crowd. Who love to get a moral high horse over everything going on in the games industry. Chillax.
I am not on any kind of moral high horse, other than I think that any consumer deserves to be treated with transparency, honesty, and a willingness to make wrong right. If anything, I think it casts an unfortunate light on the whole indie scene, where most of the developers are doing everything they can to delight their customers and who are doing the right things. Passing the buck to your customer and basically saying "tough, I already have your money and will not be ponying up to support you" is nothing other than bad business on his part. His decision to go this route, his responsibility for the good and the bad results.
You are totally on the highest of horses. If you were a customer who felt you'd been ripped off I could understand your position. However you're arguing a theoretical slight that only affects some of the people who love the game the most and I would suspect those who, unlike you, are willing to excuse the inconvenience due to the quality of the game. You're talking like he's conned people out of their money, when if anything this new patch ensures that 99%+ players will have a much better experience with the game.
In tl;dr terms my problem with your position is that you're unwilling to accept the emotional angle that is just two guys so cut them slack, you're unwilling to accept the business angle that it doesn't make sense for them to patch it, and mostly you're just whining about something that doesn't affect you but are acting like you've been personally wronged.
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