Finally! A thread where weirdos like us can appreciate normcore icon Matthew Rorie.
I am an unabashed fan of Rorie both as an on screen or on podcast personality and, importantly, a customer service guy. His love of animals and the way he gets into certain games very intensely are both endearing and he brings a very different personality than anyone else who has worked for Giant Bomb. As a personality I think of Rorie as basically the personification of Chaotic Good. He is prone to lots of tangents and going down very specific rabbit holes that interest him, but he always has the very best of intentions and wants everyone, both colleague and audience member, to have a good time. It's a lot of fun.
As a customer service guy he's basically unparalleled. He's responsive, always reasonable, proactive, clearly cares about the customer, and exactly the kind of guy you want directly interfacing with customers because unless the customer is totally unreasonable they will always come away feeling like they were treated fairly by someone who wanted to help them, regardless of whether they got what they wanted.
It's all almost enough to get you to forgive him for the literally hundreds of animals he has eaten with one giant chomp over the years.
Also, and maybe this is opening up old wounds and if so I apologize, I thought he was fantastic after Ryan Davis passed. Great on that podcast, great in the forums, just really really good at helping soothe a wounded community and communicate what an amazing friend Ryan was to him. He's got a heart of gold.
And a belly full of puppy.
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