Edit: I don't know if I'll even get noticed: Twitter thread, I Don't have a big social media footprint.
Hey duders, looking for help/input or to share in misery here.
I don't want to seem like a Karen, but this is the 5/6th attempt over a few weeks.
2FA was recently bypassed on my original PSN account, I was not even able to refute it as they say they cannot change the account for 'security reasons'. Sony support basically told me to get fucked. I used 2FA authenticator app, now have to cancel credit cards, losing friends, over a decade of purchases and trophies gone? The guy was gloating on Twitter after attempting to phish account details from me (which I ignored.)
You're telling me that this is acceptable? Anyone have experience as a Sony tech or this practice?
Should I issue a chargeback on recent purchases? What ramifications would that have? Any thoughts?
Log in to comment